On August 19th, the U.S. observes National Aviation Day. Many of us fly today without giving much thought to how remarkable it is that we can fly at all. Aviation has reshaped how people travel, how products are transported across continents, and
An unexpected story was highlighted in a recent Forbes article analyzing the American Customer Satisfaction Index’s (ACSI) 2026 airline rankings: American Airlines recorded the biggest year-over-year increase in customer satisfaction, gaining seven points as the airline expanded customer
Industry leaders gathered at the Aircraft Interior Expo (AIX) 2026, in Hamburg to discuss the biggest connectivity challenge the aviation industry is facing, bridging coverage gaps caused by geopolitical complexities and regulatory barriers. During a panel at AIX 2026, Blane Boynton of
The Aircraft Interiors Expo (AIX) 2026, held at Hamburg Messe in Germany, celebrated its 25th edition, reinforcing its position as the aviation industry’s leading platform for cabin innovation. This year’s event featured everything from digital passenger experiences and next-generation
In 2003, Lufthansa became the first commercial airline to offer its passengers access to internet connectivity during a flight. Passengers traveling from Munich to Los Angeles paid $30 to access a very slow and unstable Wi-Fi service.
Inflight entertainment and connectivity (IFEC) took center stage during the APEX FTE Asia Expo 2025, held on November 11-12. The expo highlighted the industry’s growing emphasis on next generation passenger experience. Airlines and technology leaders emphasized the increasing importance
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